All Australian orders over $20 will receive FREE shipping. Orders under $20 will be charged a $10 shipping fee at checkout. All parcels are delivered using Express Post Australia.
Orders placed within Australia will receive their delivery in 1-2 business days. Rural areas may take 3-5 business days to receive their delivery. All orders are defaulted to deliver with Authority to Leave at a Safe Place. THE SILVER COLLECTIVE will not replace or refund items which you do not receive if delivered with a proof of delivery, generally a signature or photo proof by AusPost. If you would like to change your delivery instructions, please login to your MyPost account or contact Silver Support at firstname.lastname@example.org or call (02)9550 4268.
Orders that are Returned To Sender by no fault of THE SILVER COLLECTIVE will be issued a refund upon receiving. If your order incurred a postage fee of $10, this will not be refundable. If you would like your order redelivered, this will incur an additional $10 postage fee. This can be arranged with our Silver Support team at email@example.com
All orders are delivered using Express Post Australia. An automated confirmation email with tracking details will be sent to you once your order has been dispatched. You may track your order by clicking the link here.
THE SILVER COLLECTIVE is not responsible for incorrect delivery details entered by the customer. All unsuccessful deliveries due to incorrect address, failure to collect parcel from LPO or the shipping address left unattended that has been returned to sender, will be issued a refund upon arrival at warehouse.