Careers

ABOUT THE SILVER COLLECTIVE

THE SILVER COLLECTIVE is an online jewellery store based in Sydney, Australia. Established in 2015 by owners Maria and Anastasia, the business has grown with a demand to expand the team. We are looking for someone to join the growing team and come to work in a fun and enjoyable workplace!

 

Please find our current opportunities below:

Full Time Dispatch Coordinator

A fast-paced role dispatching online orders with a high level of organisation and attention to detail.

Role Includes however is not limited to:

Picking and packing online orders

Dispatching domestic and international orders

Packaging jewellery

Create transfers to retail store

Continual quality control of all pieces prior to packing and shipping.

Maintaining accurate inventory levels with weekly stock counts 

Accept transfers from manufacturers

Working closely with our Customer Service and In-Store Retail team.

Emailing customers due to stock shortages, cancelled orders etc.

Assist in processing online returns

Stocktake

Ordering packaging, labels, stationary and other supplies required to fulfil orders.

 

Requirements:

• Experience in a retail environment or dispatch role
• Ability to work in a fast-paced environment
• Works well independently and in a team
• Must be reliable, honest and hardworking with good time managmenet
• High level of organisation and attention to detail
• Good team spirit

If you are interested in this role, please email your resume through to online@thesilvercollective.comCasual Customer Service Assistant

Work behind the scenes of an online jewellery store packing orders, helping customers and working with jewellery daily. 

Role Includes however is not limited to:

• Customer Service Emails, Chat or Phone Calls
• Packing and sending online orders
• Processing online returns/exchanges
• Packaging jewellery
• High level of organisation and attention to detail
• Good team spirit

Requirements:

• Customer Service experience required.
• Must be available Mondays
• High level of organisation and attention to detail
• Good team spirit
• Ability to work in a fast-paced environment
• Must be reliable, honest and hardworking with good time management

If you are interested in this role, please email your resume through to online@thesilvercollective.com

 

Resumes can be emailed to online@thesilvercollective.com | Only successful applicants will be contacted.