Careers

Full Time Boutique Supervisor - Seasonal Contract

Join our team as Boutique Supervisor, supporting the team, driving sales and creating an exceptional in-store experience.

  • Deliver a high level of customer service and create a welcoming in-store experience.
  • Help customers choose jewellery, style pieces and find the right gifts.
  • Handle customer questions or concerns professionally.
  • Lead by example and support, coach and motivate the team.
  • Act as Manager-on-Duty when required.
  • Open and close the boutique following company procedures.
  • Maintain high standards of store presentation, cleanliness and visual merchandising.
  • Monitor stock levels and ensure products are replenished.
  • Assist with stocktakes and inventory management.
  • Drive daily and weekly sales targets, store budgets and KPIs.
  • Keep the team focused on delivering strong sales and customer service.
  • Support promotions, campaigns and key retail periods.
  • Follow cash handling, POS, security and loss prevention procedures.
  • Maintain a safe and professional environment for customers and the team.

Why Join Us?

  • Fun and supportive team environment.
  • Be recognised and rewarded through our employee incentives.
  • Development opportunities.
  • Generous staff discount.

Experience & Skills

  • Previous experience in retail, ideally within fashion, jewellery, beauty or a similar customer-focused environment.
  • Experience supporting or supervising a retail team.
  • Strong sales experience with a track record of working towards targets and KPIs.
  • Confident delivering a high level of customer service and handling customer concerns.
  • Comfortable opening and closing a store and acting as Manager-on-Duty.
  • Experience with POS systems, cash handling and basic stock management.
  • Strong communication and people skills.
  • Reliable, organised and confident taking initiative.
  • Available to work a Tuesday–Saturday roster.

How to apply?

Christmas Casuals 2026

What You'll Do:

  • Provide outstanding customer service to every customer.
  • Create memorable shopping experiences and create relationships.
  • Provide product knowledge and styling advice.
  • Support store presentation and merchandising standards.
  • Assist with gift wrapping and holiday promotions.
  • Contribute to achieving store sales and KPI targets.

What You'll Bring:

  • A friendly and confident personality. We want someone who is not afraid to chat!
  • A passion for customer service. You must understand the importance of effective service.
  • A respectful demeanor with acceptiveness to feedback
  • Excellent communication skills.
  • A love for jewellery and styling.
  • A willingness to learn and grow.
  • Retail experience is desirable but not essential.
  • A minimum of 4+ days availability- MUST include weekends and peak trade days including Black Friday, Boxing Day, Christmas week etc..

Why Join Us?

  • Fun and supportive team environment.
  • Be recognised and rewarded through our employee incentives.
  • Development opportunities.
  • Generous staff discount.

How to apply?