Key responsibilities of this role:
• Serving customers in-store
• Achieve sales and KPI targets by building a high performing selling atmosphere.
• Consistently motivate the Retail team and foster an inspiring environment.
• Resolve customer concerns proactively and be committed to exceeding customer expectations.
• Mentor, coach and lead the Retail Team by proactively being accountable for the boutique’s performance.
• Identify, document and resolve performance issues and policy violations in partnership with the Retail Manager.
• Effective roster management, while maximising floor coverage and productivity.
• Strong organisational skills and ability to multi-task
• Ensure visual merchandising standards are met at all times.
• Collaborate with Retail Manager to hire, train and consistently look for opportunities to optimise customer service experience.
• Ensure the brand’s ethos and standards are adopted in-store and delivered during each customer interaction.

Requirements:
• At least 2 years experience in retail
• High level of organisation and attention to detail
• Good team spirit

If you are interested in this role, please email your resume through to careers@thesilvercollective.com

Role includes but is not limited to:
• Promotional and Packaging Design.
• Design and development of weekly email marketing campaigns.
• Assist in retouching eCommerce images.
• Flatlay creation for social media.
• Lookbook and Catalogue layouts.
• Work with the team to create, plan and develop concepts for Emailers, Ads,
Instagram, IGTV, Facebook and other social platforms to build a genuine
connection with audience.
• Create social posts to engage curiosity and buzz around new collections and the
brand.
• Ensure visual branding consistency throughout the business.
• Creative content for digital and print ads.
• Print design for in-store display and marketing.
• Design styling videos, educational videos and other engaging videos.
• Edit videos ready for Ads, Instagram or YouTube for advertising.

Benefits + Perks
• Work in a fun and fashion driven environment.
• Quarterly Jewellery Allowance.
• Have you worked shared with over 100,000 customers and followers.
• Work in a team of graphic designers.
• Great office culture in a new office location.

Skills and Experience
• Must have strong video skills to create trending content.

• Minimum 2 years experience working in the fashion industry.
• Advance understanding with Adobe Suite (Photoshop, Premiere Pro,
Lightroom, InDesign, Illustrator).
• Html coding preferred.
• Experience working with Shopify and Klaviyo preferred.
• Ability to work in a team & autonomously.
• Image and Video Photography Skills.
• Portfolio must be available upon application.

Key responsibilities of this role:
• Coordinate the warehouse in compliance with company's policies and vision.
• Work in a team picking, packing and dispatching orders (Retail, Domestic and International) in a quality, efficient and timely manner.
• Complete basic operations, such as receiving, warehousing, distribution, and maintenance of products.
• Using the warehouse space to achieve peak efficiency.
• Direct involvement with the team on the floor and daily stock management.
• Responsible for the accurate receipt and storage of inventory within the eCommerce
warehouse.
• Have a high level of awareness of our retail store’s stock on hand and
understanding of Policies and Procedures of loss prevention.
• Plan the workload on a daily, weekly and monthly basis, including rostering team.
• Plan in advance using a campaign calendar.
• Contribute to the development of company systems in stock management, order fulfilment, traceability and freight.
• Collaborate with other internal departments to support growth.
• Collate weekly/monthly reports and overviews to identify stock discrepancies, inventory control issues, quality control and product feedback.

Experience Required:
• A minimum of two years experience in a similar role.
• Excellent communication skill.
• Hands-on experience with warehouse management software and databases.
• Effective time management skills and experience working within timelines and meeting tight deadlines.
• Self-motivated to think outside the box and develop streamlined processes within the
warehouse.
• Ability to work independently and handle multiple projects.

Benefits and perks
• Work in a fun and fashion-driven environment.
• Great office culture in a new office location.
• Quarterly Jewellery Allowance.

If you are interested in this role, please email your resume to careers@thesilvercollective.com

The position includes the below tasks however is not limited to these roles:

• Create content to increase brand awareness, improve marketing efforts + increase sales.
• Continuous research on social media for new strategies and ideas to present to the team for implementation
• Stay up-to-date with competitors and gather ideas from various industries.
• Be familiar with new features launched on social media and research how these can be utilised by the brand.
• Communicate with industry professionals and influencers via social media to create a strong network.
• Create content such as flat lays and lifestyle jewellery images.
• Assist in scheduling photoshoots and sourcing models and crew.
• Assist in sourcing props and clothing for photoshoots.
• Style jewellery on models for ecommerce and campaign photoshoots.

Work with in-house team to:
• Ensure content is on-brand and appealing.
• Design styling videos, educational videos and other engaging videos.
• Plan and execute creative content that is engaging and relatable.
• Create social posts to engage curiosity and buzz around new collections and the brand.

Benefits:
• Work with jewellery on a daily basis

• Quarterly Jewellery allowance
• Great office culture in a new office location.

If you are interested in this role, please email your resume to careers@thesilvercollective.com