What is your jewellery made of?
How can I contact Silver Support?
When will you have promotions or sales?
Can I combine discount codes?
Do the Earrings come as Singles or in a Pair?
Do you offer gift wrapping?
Can I change my order?
How do I know what size I am?
What if an item is sold out?
Received damaged or incorrect item?
If you have received a faulty or incorrect item, please contact Silver Support as soon as you receive your order.
Our after-sales team will guide you through the process of resolving the issue. Please contact the team via email with images of the damage or fault so that it can be assessed further.
What payment methods are accepted?
How do I lodge a return request?
Can I go in-store to return my online order?
How should I take care of my jewellery?
How should I clean my jewellery?
Can I have my jewellery engraved?