THE SILVER COLLECTIVE offer a three (3) month manufacturers warranty with every piece from the date of purchase.
Our jewellery is of delicate nature and care must be taken when worn. It is important to follow the Care Instructions for your warranty to be applicable. *Proof of purchase must be retained for warranty to be valid.
Warranty covers manufacturing defects however does not cover neglect and wear & tear or lost items.
The warranty is void if:
- an item is bent
- accidental damage has occurred
- has come in contact with a foreign substance which includes hand sanitiser, soap, cleaning products, skin creams or perfume.
It is at our discretion whether the faulty product will be replaced.
For more information please contact Silver Support on online@thesilvercollective.