Careers

Marketing & Social Media Manager

We’re looking for an experienced and creative Marketing & Social Media Manager to take ownership of our marketing strategy, campaign planning and social media presence.

This is a hands-on marketing role, but not a day-to-day content creation role. We’re looking for someone whose strength lies in developing ideas, planning campaigns, identifying opportunities and making sure our marketing activity is consistently moving forward.

You’ll work closely with our founders and creative resources to bring campaigns to life.

We want someone who is constantly looking ahead at what’s next for the brand, what’s changing in marketing and what’s working right now and independently thinking: What’s the opportunity? What’s the campaign? What do we need to say? What content do we need? And how do we make people care?

What you'll be responsible for:
  • Own and manage the overall marketing and social media calendar, from campaign concept through to execution.
  • Develop creative marketing ideas for product launches, promotions, retail moments and brand-building campaigns.
  • Manage our organic social channels, including planning, copywriting, scheduling, posting and community engagement.
  • Stay across what's working in marketing right now including platform changes, emerging trends, new tools and shifts in consumer behaviour and proactively bring new ideas to the business.
  • Develop and manage influencer, creator, gifting and brand collaboration opportunities.
  • Identify and pitch partnerships, events, activations and other opportunities to grow brand awareness and reach.
  • Develop content concepts and briefs, coordinating photographers, videographers and creative resources as required.
  • Work closely with the Retail Manager to promote our boutiques and ensure campaigns, launches and promotions are clearly communicated across the retail team.
  • Review marketing performance and use insights to continually improve campaigns and future activity.
  • Work closely with the founders on brand direction and commercial priorities, while independently driving the day-to-day marketing function.

This is not a day-to-day content creation role. While you'll be comfortable capturing simple, reactive content when needed, your focus will be on strategy, ideas, planning and execution rather than spending your days filming and editing content. Most importantly, we're looking for someone who doesn't wait to be told what to do next.

Experience & skills
  • 3+ years’ experience in a marketing, brand or social media role, ideally within eCommerce, retail, fashion, beauty or lifestyle.
  • Proven experience developing and executing marketing campaigns from concept through to launch.
  • Strong understanding of Instagram, TikTok and organic social strategy, including scheduling and community management.
  • Excellent copywriting skills with a strong understanding of brand tone of voice.
  • Experience managing influencer, creator, gifting and brand collaboration opportunities.
  • Strong campaign planning, organisation and project management skills.
  • A good commercial understanding of how marketing contributes to traffic, engagement and sales.
  • Confident briefing photographers, videographers, designers and other creative resources.
  • Comfortable reviewing marketing performance and using insights to inform future activity.
  • Naturally curious and actively keeps up with changes in marketing, social platforms, consumer behaviour and emerging tools.
  • Strong creative instincts with the ability to turn a business objective or product launch into an engaging marketing idea.
  • Confident working independently, taking ownership and bringing ideas to the table rather than waiting for direction.

Full Time Boutique Supervisor - Seasonal Contract

Join our team as Boutique Supervisor, supporting the team, driving sales and creating an exceptional in-store experience.

  • Deliver a high level of customer service and create a welcoming in-store experience.
  • Help customers choose jewellery, style pieces and find the right gifts.
  • Handle customer questions or concerns professionally.
  • Lead by example and support, coach and motivate the team.
  • Act as Manager-on-Duty when required.
  • Open and close the boutique following company procedures.
  • Maintain high standards of store presentation, cleanliness and visual merchandising.
  • Monitor stock levels and ensure products are replenished.
  • Assist with stocktakes and inventory management.
  • Drive daily and weekly sales targets, store budgets and KPIs.
  • Keep the team focused on delivering strong sales and customer service.
  • Support promotions, campaigns and key retail periods.
  • Follow cash handling, POS, security and loss prevention procedures.
  • Maintain a safe and professional environment for customers and the team.

Why Join Us?

  • Fun and supportive team environment.
  • Be recognised and rewarded through our employee incentives.
  • Development opportunities.
  • Generous staff discount.

Experience & Skills

  • Previous experience in retail, ideally within fashion, jewellery, beauty or a similar customer-focused environment.
  • Experience supporting or supervising a retail team.
  • Strong sales experience with a track record of working towards targets and KPIs.
  • Confident delivering a high level of customer service and handling customer concerns.
  • Comfortable opening and closing a store and acting as Manager-on-Duty.
  • Experience with POS systems, cash handling and basic stock management.
  • Strong communication and people skills.
  • Reliable, organised and confident taking initiative.
  • Available to work a Tuesday–Saturday roster.

How to apply?

Christmas Casuals 2026

What You'll Do:

  • Provide outstanding customer service to every customer.
  • Create memorable shopping experiences and create relationships.
  • Provide product knowledge and styling advice.
  • Support store presentation and merchandising standards.
  • Assist with gift wrapping and holiday promotions.
  • Contribute to achieving store sales and KPI targets.

What You'll Bring:

  • A friendly and confident personality. We want someone who is not afraid to chat!
  • A passion for customer service. You must understand the importance of effective service.
  • A respectful demeanor with acceptiveness to feedback
  • Excellent communication skills.
  • A love for jewellery and styling.
  • A willingness to learn and grow.
  • Retail experience is desirable but not essential.
  • A minimum of 4+ days availability- MUST include weekends and peak trade days including Black Friday, Boxing Day, Christmas week etc..

Why Join Us?

  • Fun and supportive team environment.
  • Be recognised and rewarded through our employee incentives.
  • Development opportunities.
  • Generous staff discount.

How to apply?

Full Time Boutique Supervisor - Seasonal Contract

Join our team as Boutique Supervisor, supporting the team, driving sales and creating an exceptional in-store experience.

  • Deliver a high level of customer service and create a welcoming in-store experience.
  • Help customers choose jewellery, style pieces and find the right gifts.
  • Handle customer questions or concerns professionally.
  • Lead by example and support, coach and motivate the team.
  • Act as Manager-on-Duty when required.
  • Open and close the boutique following company procedures.
  • Maintain high standards of store presentation, cleanliness and visual merchandising.
  • Monitor stock levels and ensure products are replenished.
  • Assist with stocktakes and inventory management.
  • Drive daily and weekly sales targets, store budgets and KPIs.
  • Keep the team focused on delivering strong sales and customer service.
  • Support promotions, campaigns and key retail periods.
  • Follow cash handling, POS, security and loss prevention procedures.
  • Maintain a safe and professional environment for customers and the team.

Why Join Us?

  • Fun and supportive team environment.
  • Be recognised and rewarded through our employee incentives.
  • Development opportunities.
  • Generous staff discount.

Experience & Skills

  • Previous experience in retail, ideally within fashion, jewellery, beauty or a similar customer-focused environment.
  • Experience supporting or supervising a retail team.
  • Strong sales experience with a track record of working towards targets and KPIs.
  • Confident delivering a high level of customer service and handling customer concerns.
  • Comfortable opening and closing a store and acting as Manager-on-Duty.
  • Experience with POS systems, cash handling and basic stock management.
  • Strong communication and people skills.
  • Reliable, organised and confident taking initiative.
  • Available to work a Tuesday–Saturday roster.

How to apply?

Christmas Casuals 2026

What You'll Do:

  • Provide outstanding customer service to every customer.
  • Create memorable shopping experiences and create relationships.
  • Provide product knowledge and styling advice.
  • Support store presentation and merchandising standards.
  • Assist with gift wrapping and holiday promotions.
  • Contribute to achieving store sales and KPI targets.

What You'll Bring:

  • A friendly and confident personality. We want someone who is not afraid to chat!
  • A passion for customer service. You must understand the importance of effective service.
  • A respectful demeanor with acceptiveness to feedback
  • Excellent communication skills.
  • A love for jewellery and styling.
  • A willingness to learn and grow.
  • Retail experience is desirable but not essential.
  • A minimum of 4+ days availability- MUST include weekends and peak trade days including Black Friday, Boxing Day, Christmas week etc..

Why Join Us?

  • Fun and supportive team environment.
  • Be recognised and rewarded through our employee incentives.
  • Development opportunities.
  • Generous staff discount.

How to apply?