The Silver Circle Terms and Conditions
These terms and conditions (“Terms and Conditions”) administrated by The Silver Circle (“Loyalty Program”), and members of the program will earn points in relation to a qualifying online purchase and online activities.
- MEMBERSHIP AND PARTICIPATION
The Loyalty program is a free Membership. You must open an account in order to access your points. The Silver Circle is available to all individuals with a valid residential address. If you are under the age of 18 years, you must have parental/guardian approval to opt into the Program. To participate in The Silver Circle, you must accept the listed terms and conditions. All rewards and monetary discounts are in AUD.
2. EARNING POINTS
Members of The Silver Circle are eligible to earn points once a purchase has been processed at www.thesilvercollective.com or one of THE SILVER COLLECTIVE boutique stores. You must be logged into your account in order to earn points, these points will then be automatically applied to The Silver Circle account after a purchase has been processed. It is the customers responsibility to notify boutique staff when making a purchase in-store to add points to their The Silver Circle membership profile.
- Members will earn 1 point for every $1 dollar spent; this excludes shipping.
- Gift Card purchases are not eligible to receive points.
- Points are rounded down to the nearest whole number.
- At times, The Silver Circle will run bonus point promotions. Members can earn additional or "bonus points" in connection with their purchase of certain online products during a specified timeframe. This timeframe will be outlined in the terms and condition of the bonus point promotion.
- Bonus point offers cannot be combined with any other offer.
- Points earned for a purchase that is then the subject of a return, cancellation, declined credit card or gift card will be deducted from your account in an amount equal to the points earned for the original transaction. Points will not be reapplied back to your rewards account for any reason on a returned order.
Points Expiry
All unredeemed points will expire on a rolling basis for customers who have not engaged in points activity for 1 year (365 days) or more.
Any transactions that fall outside of The Silver Circle commencement date will not be included in a customer’s reward program profile.
3. VIP TIERS
As part of The Silver Circle program the accumulation of points will place an individual in a specific tier:
- Rose Gold: 0-600 points
- Gold: 601-1200 points
- Silver: 1201+ points
Each tier has specific perks and exclusive rewards which are outlined on The Silver Circle Explainer Page. Each reward and exclusive perk are subject to their own terms and condition which are outlined in section 4.
A member’s VIP tier is based on their activity starting from the date of the account creation. A member has one calendar year to achieve a VIP tier. A member qualifies for the VIP tier for the remainder of the calendar year (January 1 to December 31) and the following full calendar year.
4. REWARDS
Any rewards, gifts, benefits or offers communicated as part of The Silver Circle Loyalty Program may include specific offer terms and conditions, including expiry dates and redemption conditions. You should read these Terms and Conditions carefully. All offers, gifts, benefits or rewards are not transferable and cannot be redeemed for cash or equivalent. Loyalty rewards are not able to be used in conjunction with other discount codes or promotions. Only one loyalty voucher may be used at a time.
Entry Rewards
- An individual in the Gold tier will receive an entry reward of a $20 voucher, which is valid for 30 days after being issued. The $20 voucher will apply to all orders over $50.00. This offer cannot be used in conjunction with any other discount code or promotional offer. Excludes Custom Charm Necklaces, Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions.
- An individual in the Silver tier will receive an entry reward of a $30 voucher, which is valid for 30 days after being issued. This offer cannot be used in conjunction with any other discount code or promotional offer. Excludes Custom Charm Necklaces, Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions.
- An individual in the Silver Tier will also receive a free gift when they enter the tier. To redeem your free gift, open the link in the email you have received and add the product directly to your cart. To receive the item for free, add the code provided in your email to your cart to mark the product down to $0. Shipping fees apply for orders under $20AUD. Alternatively, visit our Parramatta or Miranda boutique to pick up your free gift with no minimum spend. The free gift is subject to stock availability. You must be signed into your account to check out with the free item. Strictly one per customer.
Ways to Redeem
- Spend 200 points, get $20 discount off.
Members are required to spend a minimum of 200 points to redeem the $20AUD discount. Members must be signed into their The Silver Circle account at the time of purchase to earn the $20AUD discount. The $20AUD discount expires 30 days from date of redemption. It is the customers responsibility to notify boutique staff when making a purchase in-store to add points to their The Silver Circle membership profile. This offer cannot be combined with any other offer. Offer not applicable to previous or existing orders. Offer cannot be applied to future transactions. Excludes Custom Charm Necklaces, Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions - Spend 500 points, get $50 discount off.
Members are required to spend a minimum of 500 points to redeem the $50AUD discount. Members must be signed into their The Silver Circle account at the time of purchase to earn the $50AUD discount. The $50AUD discount expires 30 days from date of redemption. It is the customers responsibility to notify boutique staff when making a purchase in-store to add points to their The Silver Circle membership profile. This offer cannot be combined with any other offer. Offer not applicable to previous or existing orders. Offer cannot be applied to future transactions. Excludes Custom Charm Necklaces, Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions. - Spend 850 points, get $100 off with no minimum spend!
Members are required to spend a minimum of 850 points to redeem the $100 off voucher. Members must be signed into their The Silver Circle account at the time of purchase to earn the $100 off discount. The $100 off voucher expires 30 days from the date of redemption. It is the customers responsibility to notify boutique staff when making a purchase in-store to add points to their The Silver Circle membership profile. This offer cannot be combined with any other offer. If the whole value is not redeemed in a singular transaction, the leftover amount is forfeited and unable to be redeemed in future. Offer not applicable to previous or existing orders. Offer cannot be applied to future transactions. Excludes Custom Charm Necklaces, Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions.
Ways to Earn
Input your birthday for 10 points
Members of The Silver Circle are eligible to earn 10 points once they add a birthdate into their account. The 10 bonus points will automatically be added to The Silver Circle account when a member inputs their birthday into The Silver Circle rewards page.
Follow us on Instagram for 30 points
Members of The Silver Circle are eligible to earn 30 points once following @thesilvercollective account on Instagram. The 30 bonus points will automatically be added to The Silver Circle account when a member follows @thesilvercollective on Instagram.
Follow us on Tiktok for 30 points
Members of The Silver Circle are eligible to earn 30 points once following @thesilvercollective account on Tiktok. The 30 bonus points will automatically be added to The Silver Circle account when a member follows @thesilvercollective on Tiktok.
Like us on Facebook for 30 points
Members of The Silver Circle are eligible to earn 30 points once following @thesilvercollective account on Facebook. The 30 bonus points will automatically be added to The Silver Circle account when a member follows @thesilvercollective on Facebook.
Place your 3rd Order for 30 points
Members of The Silver Circle are eligible to earn 30 points once they place their 3rd order with The Silver Collective. The 30 bonus points will automatically be added to the members account once their order has been placed and fulfilled.
Birthday Rewards
- An individual in the Rose Gold tier will receive a $20 voucher, which is valid for 30 days from the date of issue. The $20 voucher will apply to all orders over $50.00. This offer cannot be used in conjunction with any other discount code or promotional offer. All Custom Charm Necklaces, accessories and bundled items are not eligible to be purchased with this voucher.
- An individual in the Gold tier will receive a $30 voucher, which is valid for 30 days from the date of issue. The $30 voucher will apply to all orders over $50.00. This offer cannot be used in conjunction with any other discount code or promotional offer. All Custom Charm Necklaces, accessories and bundled items are not eligible to be purchased with this voucher.
- An individual in the Silver tier will receive a $50 voucher, which is valid for 30 days from the date of issue. This offer cannot be used in conjunction with any other discount code or promotional offer. All Custom Charm Necklaces, accessories and bundled items are not eligible to be purchased with this voucher.
The Birthday voucher will be sent to each member of The Silver Circle 7 days before their date of birth. The Birthday Reward is only valid to those who have Input their birth date on The Silver Circle 30 days prior to the first day of birth month.
Member Exclusive Sales
Member Exclusive Sales are only available to members who are a part of The Silver Circle. Each exclusive sale promotion will have its own set of terms and conditions.
5. GENERAL
THE SILVER COLLECTIVE expressly reserves the right to change The Silver Circle program components at any time. These components include but are not limited to; qualifying points for the VIP tiers, expiry dates or the way in which rewards, gifts, benefits or offers are earned and redeemed. Any changes can be made without advance notice. Points are non-transferable and cannot be redeemed for cash. The interpretation and application of the program's Terms and Conditions are at the sole discretion of THE SILVER COLLECTIVE.
For more information or other questions, please email Silver Support at online@thesilvercollective.com